Global - Analysis - Industry - High-Level Strategic Thinking
In our competitive industry, it is crucial that a company's initial vision and direction be carefully formulated. The vision should be reasonably broad. Developments in the industry and in the market will inevitably necessitate some unanticipated changes, but providing any change of direction is less than 45 degrees, I would argue that the original vision will remain sound. This report concentrates on the conceptual issues related to strategic planning, as opposed to the more concrete elements. It is about doing the right things rather than doing the things right.

 Table of Contents 1. Synopsis 2. Visionary elements 2.1 The culture of the vision 2.2 Certain visions for certain customers 2.3 Avoid pitfalls 3. Develop strategies 3.1 Company values versus customer values 3.2 Benefit statements 3.3 Vive la difference 3.4 Trust - personal and cultural values 3.5 Competitors in your sales team 3.6 From vertical businesses to functional businesses 4. Back to the marketplace 4.1 Alienating customers 4.2 Listening to customers 4.3 What customer service? 5. In summary 6. Related reports Exhibit 1 - Mismatches Exhibit 2 - Visions based on technological developments Exhibit 3 - Keep your finger on the pulse Exhibit 4 - Examples of imbalances between buyers and sellers

 Digital Media - Internet & Entertainment Services
Synopsis It has become clear that the most popular online entertainment services are gambling/gaming, online dating, online music, online video and so...

 Digital Media - Online Video Media
Synopsis Online video is becoming recognised as a powerful format for both communicating online and providing an enhanced online experience. The succe...

 Global - Analysis - Industry - High-Level Strategic Thinking
In our competitive industry, it is crucial that a company's initial vision and direction be carefully formulated. The vision should be reasonably broa...

 Global - Industry - Wholesale Markets
Synopsis Wholesale Internet (IP Transit) bandwidth prices continued to fall in 2008/2009 due to declining unit costs and rising competition. Despite t...

 Global - Internet - Net Neutrality Analysis
Synopsis The Internet has joined the road and rail networks, the postal system and the global telephone network as a vital communications system; part...

 Global - Mobile Data - GPRS, EDGE, HSCSD
This report discusses the technologies that are being used to bridge the gap between the well established 2G and the much vaunted 3G, the so-called 2½...

 Smart Cities, Buildings & Communities
Synopsis The concept of smart communities is based on intelligent infrastructure such as broadband (FttH) and smart grids, so that connected and susta...

 Technology - Audio-Visual Coding 1 - MPEG 1 and MP3
We discuss MPEG-1 and MPEG-2 audio compression (coding) and major non-MPEG audio coding systems including Real Audio, Windows Media and Vorbis. A deta...

 Technology - Digital Broadcasting 1 - Trends and Frequencies
As a prelude to detailed discussion of the various digital broadcasting technologies, we review the propagation of radio waves, the established analog...